Apple Vision Pro: Early adopters complain of black eyes, neck pain and headaches

Apple’s Vision Pro AR/VR headset has been on the market for a few months and early reviews have been generally positive, but some early users have reported experiencing headaches, neck pain, and even black eyes.

Weight and fit concerns

These user concerns echo some early comments from YouTubers who noted that the weight of the headset could cause redness in users’ cheeks. Several user accounts on Reddit mention ongoing headaches, eye strain, and discomfort from the weight of the device. Thankfully, some users have found relief with modified straps or third-party accessories, while others haven’t experienced any issues with the default setup.

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Apple’s response

Apple has not directly addressed user complaints, but directed MarketWatch to its existing user guidelines. These guidelines emphasize the importance of taking breaks every 20–30 minutes during initial use and adjusting the frequency based on personal comfort. Apple says most customers are very satisfied with the Vision Pro.

Expert opinion

Stanford University VR researcher Dr. Jeremy Bailenson highlighted that any headset, including Apple’s, can cause discomfort, distraction, and even motion sickness if used excessively. Apple acknowledges this in its user guidelines, and recommends taking a break and discontinuing use if any discomfort occurs.

Looking ahead

Despite these initial hurdles, Apple is reportedly preparing to launch the Vision Pro in more regions in the coming months, including China, Japan, and Australia. We may also see other headset-related announcements at Apple’s upcoming Worldwide Developers Conference (WWDC) in June.

Take precautions when using VR devices

While the potential of AR/VR technology is exciting, it is important to be mindful of the potential health risks associated with its extended use. It is advisable to follow Apple’s user guidelines and prioritize comfort during use. If you feel any discomfort, take a break and consult a health care professional if necessary.

What are the recommended usage guidelines for Apple Vision Pro?

Apple recommends taking breaks every 20-30 minutes, especially during initial use. Adjust break frequency based on personal comfort. Discontinue use if you feel any discomfort such as headache, eye strain or dizziness.

What types of apps can I use with Apple Vision Pro?

Apple Vision Pro is a new platform, so app availability is limited at the moment. However, Apple is likely working with developers to create a wide range of AR/VR apps for gaming, entertainment, productivity, and more.

What can we expect from the Apple Vision Pro in the future?

Apple is likely planning more development and improvements for the Vision Pro. We may see announcements regarding software updates, new features or hardware modifications at WWDC 2024.

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