Ugreen NASync DXP2800 Review: Powerful Hardware Hampered by Immature Software

Ugreen NASync DXP2800 Review: Ugreen is making waves in the NAS (network-attached storage) market with its NASync line, boasting attractive, powerful, and affordable home server solutions. I spent a month testing the two-bay NASync DXP2800, and while the hardware impressed me, Ugreen’s software ecosystem remains a significant hurdle for most users.

Premium hardware with easy upgradeability

FeatureSpecification
Processor12th Gen Intel N Series CPU
Memory (RAM)8GB DDR4 (expandable to 16GB)
Storage (HDD)Up to 44TB (2 x 22TB 3.5″ or 2.5″ SATA HDDs)
Storage (SSD)Up to 8TB (2 x M.2 NVMe/SATA SSDs – hidden slots)
Network2.5GbE LAN

The build quality of the DXP2800 is impressive. The dense, aluminum chassis feels premium and well-designed. The port selection is generous, with one USB-C and USB 3.0 on the front panel and an additional USB 3.0 and two USB 2.0 ports on the back.

The drive bays use a convenient latching mechanism for screwless installation of 3.5-inch HDDs, with only 2.5-inch drives requiring screws. Although the bays feel a bit plasticky compared to the rest of the unit, they do have one safety feature: each bay can be locked with a key.

There is a 2.5GbE jack for faster data transfer and an HDMI port for media playback. Notably absent are the Thunderbolt connectivity and SD card slots found in Ugreen’s larger NAS offerings.

The cooling system deserves praise. The Ugreen uses an air intake design, drawing cool air through the drive and expelling it out the front. This method appears to be effective in keeping the NAS cool and quiet. A magnetic dust screen provides additional protection.

Power consumption

Ugreen says the DXP2800 fluctuates between 50 and 70 watts, which seems high for a two-bay NAS. Software optimization could potentially improve this in the future. Additionally, the pre-release unit I tested used a third-party 9v power supply, which may be typical for early models.

Upgradability is a major plus. The DXP2800 comes with 8GB of DDR4 memory, which can be expanded up to 16GB via an easily accessible compartment on the bottom of the unit.

Larger NASync devices offer additional RAM slots up to 32GB. Two hidden M.2 slots allow up to 8TB of additional solid-state storage or cache, perfect for running VMs or future applications. Even if a little inconveniently located, these slots provide valuable expandability.

However, unlike some competitors, the DXP2800 lacks PCIe upgradeability, meaning you’re stuck with a 2.5GbE connection.

UGOS: A promising OS in its early stages

The NASync DXP2800 runs UGOS, a Debian-based operating system. Unfortunately, UGOS is still in its infancy. As of April 2024, it lacks important features:

  • Third-party app support: You can’t run popular applications like Docker or Plex Media Server.
  • Hybrid RAID option: Important for data redundancy in some scenarios.
  • Cloud Storage Backup: Backup to Dropbox or Google Drive is not currently possible.
  • 2FA Security: This two-factor authentication is required for secure remote access.

UGOS offers basic file transfer functionality, including DLNA streaming, and the web interface and mobile app are user-friendly. UGreen offers interesting features like a universal file search tool and automatic smartphone photo backup along with an integrated photo gallery app.

The good news is that UGOS is based on Debian, which will likely support third-party apps in the future. Ugreen has promised Docker support until May 2024, which provides some hope for future functionality.

Who should buy the Ugreen NASync DXP2800?

The Ugreen NASync DXP2800 is best suited for enthusiasts. If you’re new to NAS or need advanced features without messing with an alternative OS, established brands may be a safer choice.

However, the future is promising. Docker support until May 2024 is a positive step, and Ugreen’s commitment to software updates could significantly improve the NASync experience.

If Ugreen manages to create a secure and powerful software platform to accompany this impressive hardware, the NASync DXP2800 could become an attractive NAS option.

Conclusion

The Ugreen NASync DXP2800 has impressive hardware with premium build quality, easy upgradeability but immature operating system. Although the software currently lacks essential features, Ugreen’s commitment to updates suggests a bright future. If you’re a enthusiast with few limitations, the DXP2800 provides a powerful foundation for your home.

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